Privacy Policy - Real Estate Hot Buys

Privacy Policy

Last Updated: January 1, 2025

1. Introduction

Welcome to RealEstateHotBuys.com ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the site.

Our Commitment: We will never sell, rent, or share your personal information with third parties for their marketing purposes without your explicit consent.

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms or request information
  • Subscribe to our email newsletters or SMS updates
  • Register for an account on our platform
  • Inquire about properties or financing options
  • Communicate with us via phone, email, or text message

The personal information we collect may include:

  • Full name
  • Email address
  • Phone number (including mobile number for SMS)
  • Mailing address
  • Investment preferences and budget
  • Financial information (for funding inquiries)
  • Property search criteria
  • Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages viewed and time spent on pages
  • Referring website addresses
  • Geographic location data
  • Cookies and similar tracking technologies

2.3 Information from Third Parties

We may receive information about you from third-party sources, including:

  • Credit bureaus (for financial qualification purposes)
  • Property listing services and databases
  • Analytics providers
  • Marketing partners (with your consent)

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 To Provide Our Services

  • Responding to your inquiries and requests
  • Providing property recommendations and investment opportunities
  • Processing funding and financing applications
  • Facilitating real estate transactions
  • Delivering customer support and assistance

3.2 To Communicate With You

  • Sending you property alerts and investment opportunities
  • Providing market updates and analysis
  • Sending transactional emails (confirmations, updates)
  • Delivering SMS/text message notifications (with your consent)
  • Responding to your comments and questions

3.3 For Marketing and Business Development

  • Sending promotional emails about new properties and services
  • Personalizing your experience on our website
  • Conducting market research and analysis
  • Improving our services and developing new offerings

3.4 For Legal and Security Purposes

  • Complying with legal obligations and regulations
  • Protecting against fraud and security threats
  • Enforcing our terms and conditions
  • Resolving disputes and legal claims

4. SMS/Text Messaging Terms (A2P 10DLC Compliance)

Important Information About Our Text Messaging Program

4.1 Program Description

By providing your mobile phone number and checking the SMS consent box on our forms, you expressly consent to receive automated marketing and transactional text messages from RealEstateHotBuys.com at the phone number provided. These messages may include:

  • Property alerts and new listing notifications
  • Investment opportunity updates
  • Market analysis and insights
  • Appointment reminders and confirmations
  • Promotional offers and exclusive deals
  • Account updates and service notifications

4.2 Consent and Authorization

By opting in to our SMS program, you:

  • Authorize us to send you recurring automated marketing and informational text messages
  • Confirm that you are the account holder or have authorization to opt-in this number
  • Understand that consent is not a condition of purchase or service
  • Acknowledge that message frequency varies based on your preferences and market activity
  • Agree that your mobile carrier's standard message and data rates may apply

4.3 Message Frequency

Message frequency varies depending on your preferences and market activity. You may receive:

  • Urgent alerts: Immediate notifications for hot deals or time-sensitive opportunities
  • Weekly updates: Market insights and new property listings
  • Monthly summaries: Investment performance and portfolio updates
  • Transactional messages: As needed for appointments and transactions

On average, expect 2-8 messages per week, but this may vary.

4.4 Opt-Out Instructions

You can stop receiving text messages at any time by:

  • Texting STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message
  • Replying STOP to any text message from us
  • Contacting us at [email protected]
  • Calling us at (555) 123-4567

After opting out, you will receive one final confirmation message, and then no further messages will be sent unless you opt back in.

4.5 Help and Support

For help or questions about our SMS program, text HELP to any message or contact:

  • Email: [email protected]
  • Phone: (555) 123-4567
  • Hours: Monday-Friday, 9:00 AM - 6:00 PM EST

4.6 Supported Carriers and Technical Requirements

Supported Carriers: Our SMS program is supported by all major U.S. carriers including AT&T, T-Mobile, Verizon, Sprint, Boost, Cricket, MetroPCS, U.S. Cellular, Virgin Mobile, and others. For a complete list of supported carriers, text HELP or contact us.

Technical Requirements: You must have a text-enabled mobile device and an active service plan with a participating carrier.

4.7 Message and Data Rates

Message and data rates may apply based on your mobile service plan. Please contact your mobile carrier for information about your plan's messaging rates and data charges.

4.8 Program Changes and Termination

We reserve the right to modify or terminate our SMS program at any time without notice. We may suspend or terminate your access to the program if we believe you are violating these terms or engaging in fraudulent activity.

4.9 Liability Disclaimer

We are not liable for any delays or failures in the receipt of SMS messages, as delivery is subject to effective transmission from your mobile carrier. SMS messages are distributed via third-party mobile network providers, and we cannot guarantee message delivery.

4.10 Data Use for SMS Services

Your phone number will be used solely for the purposes described in this Privacy Policy. We do not sell or share your mobile number with third parties for their marketing purposes. Your number may be shared with our SMS service providers solely to deliver the text messages you have requested.

Regulatory Compliance

Our SMS program complies with:

  • Telephone Consumer Protection Act (TCPA)
  • CAN-SPAM Act
  • CTIA Messaging Principles and Best Practices
  • 10DLC (10-Digit Long Code) registration requirements
  • Carrier-specific messaging guidelines

5. Data Sharing and Disclosure

5.1 When We Share Your Information

We may share your personal information in the following circumstances:

With Service Providers

We share information with third-party service providers who perform services on our behalf, including:

  • SMS/text messaging platforms
  • Email marketing services
  • Website hosting and analytics
  • Customer relationship management (CRM) systems
  • Payment processors
  • Credit reporting agencies

With Business Partners

With your consent, we may share information with:

  • Real estate agents and brokers
  • Mortgage lenders and financial institutions
  • Property developers and sellers
  • Title companies and escrow services

For Legal Purposes

We may disclose your information when required by law or to:

  • Comply with legal process or government requests
  • Enforce our terms and conditions
  • Protect our rights, privacy, safety, or property
  • Investigate and prevent fraud or security issues

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5.2 When We Do NOT Share Your Information

We will never:

  • Sell your personal information to third parties
  • Rent your contact information to marketers
  • Share your mobile number for third-party marketing without your explicit consent
  • Disclose your financial information except as necessary for services you requested

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6.1 Security Measures

Our security measures include:

  • SSL/TLS encryption for data transmission
  • Secure data storage with encryption at rest
  • Regular security audits and vulnerability assessments
  • Access controls and authentication requirements
  • Employee training on data privacy and security
  • Incident response and breach notification procedures

6.2 Data Retention

We retain your personal information for as long as necessary to:

  • Provide you with our services
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Maintain business records

After this period, we will securely delete or anonymize your information.

Important: No method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

7. Your Privacy Rights

7.1 General Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a structured format
  • Objection: Object to processing of your information for certain purposes
  • Restriction: Request restriction of processing in certain circumstances
  • Withdraw Consent: Withdraw your consent at any time where processing is based on consent

7.2 State-Specific Rights

California Residents (CCPA/CPRA)

California residents have additional rights under the California Consumer Privacy Act:

  • Right to know what personal information is collected
  • Right to know whether personal information is sold or disclosed
  • Right to say no to the sale of personal information
  • Right to access your personal information
  • Right to equal service and price
  • Right to deletion
  • Right to correct inaccurate information

Other State Privacy Laws

Residents of Virginia, Colorado, Connecticut, Utah, and other states with comprehensive privacy laws may have similar rights. Contact us to exercise these rights.

7.3 How to Exercise Your Rights

To exercise any of these rights, please contact us at:

  • Email: [email protected]
  • Phone: (555) 123-4567
  • Mail: Privacy Officer, RealEstateHotBuys.com, 123 Investment Blvd, Suite 500, New York, NY 10001

We will respond to your request within 30 days (or as required by applicable law).

8. Cookies and Tracking Technologies

8.1 What Are Cookies

Cookies are small text files placed on your device when you visit our website. They help us provide a better user experience and understand how our site is used.

8.2 Types of Cookies We Use

Essential Cookies

Required for the website to function properly. These cannot be disabled.

Analytics Cookies

Help us understand how visitors interact with our website by collecting and reporting information anonymously.

Marketing Cookies

Used to track visitors across websites to display relevant advertisements.

Preference Cookies

Remember your preferences and settings for a better experience.

8.3 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to:

  • View and delete cookies
  • Block all cookies
  • Block third-party cookies
  • Receive notifications when cookies are set

Note that blocking cookies may affect your ability to use certain features of our website.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from children under 18 without parental consent, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When we make changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Notify you via email if you have an account with us
  • Post a notice on our website homepage for significant changes
  • For material changes affecting SMS messaging, obtain fresh consent as required

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Privacy Officer

RealEstateHotBuys.com

123 Investment Blvd, Suite 500
New York, NY 10001

Email: [email protected]

Phone: (555) 123-4567

SMS Support: [email protected]

Hours: Monday-Friday, 9:00 AM - 6:00 PM EST

Regulatory Compliance Information

Our SMS program is registered under 10DLC (10-Digit Long Code) requirements with major carriers. Our campaign ID and brand information are available upon request for verification purposes.

Campaign Type: Mixed - Marketing and Transactional

Use Case: Real Estate Investment Opportunities and Service Updates

Quick Reference: Your Key Rights

Stop SMS Messages

Text STOP to any message

Unsubscribe from Email

Click unsubscribe link in any email

Access Your Data

Email [email protected]

Delete Your Data

Request deletion anytime